:root{--bg:#f4f6fb;--panel:#fff;--ink:#182032;--muted:#7b8498;--line:#e7eaf1;--brand:#5b5ce2;--brand2:#8c6ff7;--good:#16a47a;--warn:#f59f0b;--bad:#ef5b64;--nav:#0d1325;--shadow:0 18px 50px rgba(27,39,81,.10);--radius:20px}*{box-sizing:border-box}body{margin:0;font-family:'DM Sans','Noto Sans SC',sans-serif;color:var(--ink);background:var(--bg)}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:inherit}.hidden{display:none!important}.icon{width:20px;height:20px;display:inline-flex;align-items:center;justify-content:center}.login-page{min-height:100vh;display:grid;grid-template-columns:1.08fr .92fr;background:var(--nav);overflow:hidden}.login-visual{position:relative;padding:54px 7vw;color:#fff;display:flex;flex-direction:column;justify-content:space-between;background:radial-gradient(circle at 20% 15%,rgba(118,91,255,.42),transparent 35%),radial-gradient(circle at 80% 85%,rgba(0,202,255,.18),transparent 35%)}.brand{display:flex;align-items:center;gap:12px;font-weight:700;letter-spacing:.2px}.brand-mark{width:38px;height:38px;border-radius:12px;background:linear-gradient(145deg,#8c6ff7,#5055db);display:grid;place-items:center;box-shadow:0 10px 30px rgba(91,92,226,.35)}.login-hero{max-width:640px;position:relative;z-index:2}.eyebrow{font-size:12px;letter-spacing:2px;text-transform:uppercase;color:#9e9ffa;font-weight:700}.login-hero h1{font-size:clamp(44px,5vw,76px);line-height:1.02;margin:20px 0 24px;letter-spacing:-3px}.login-hero p{font-size:17px;line-height:1.8;color:#aeb6cb;max-width:520px}.visual-card{width:min(530px,90%);background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);backdrop-filter:blur(18px);border-radius:22px;padding:18px;transform:rotate(-2deg);box-shadow:0 30px 80px rgba(0,0,0,.2)}.visual-row{display:flex;align-items:center;gap:13px;background:rgba(255,255,255,.06);padding:14px;border-radius:14px;margin:8px}.visual-dot{width:10px;height:10px;border-radius:50%;background:#65e6b4}.visual-line{height:7px;border-radius:10px;background:rgba(255,255,255,.25)}.login-panel{background:#fff;border-radius:32px 0 0 32px;display:grid;place-items:center;padding:40px}.login-box{width:min(420px,100%)}.login-box h2{font-size:34px;margin:0 0 8px;letter-spacing:-1px}.login-box>p{color:var(--muted);margin:0 0 34px}.field{display:grid;gap:8px;margin-bottom:18px}.field label{font-size:13px;font-weight:600;color:#4f586b}.field input,.field select,.field textarea{width:100%;border:1px solid var(--line);border-radius:13px;padding:13px 14px;outline:none;background:#fbfcfe;transition:.2s}.field textarea{resize:vertical;min-height:98px}.field input:focus,.field select:focus,.field textarea:focus{border-color:#8d8ef1;box-shadow:0 0 0 4px rgba(91,92,226,.10);background:white}.btn{border:0;border-radius:12px;padding:11px 17px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:.2s}.btn:hover{transform:translateY(-1px)}.btn-primary{background:linear-gradient(135deg,var(--brand),#7374ef);color:#fff;box-shadow:0 8px 22px rgba(91,92,226,.24)}.btn-secondary{background:#f0f1f6;color:#414a5e}.btn-danger{background:#fff0f1;color:var(--bad)}.btn-good{background:#e9faf4;color:var(--good)}.btn-outline{background:#fff;border:1px solid var(--line);color:#555e70}.field-remember{margin:6px 0 16px;display:flex;align-items:center}.remember-checkbox{display:inline-flex;align-items:center;gap:8px;font-size:13px;color:var(--muted);cursor:pointer;user-select:none}.remember-checkbox input{width:16px;height:16px;accent-color:var(--brand);cursor:pointer;margin:0}.bottom-tab-bar{display:none}.login-submit{width:100%;padding:14px;margin-top:6px}.demo-accounts{margin-top:28px;padding:15px;background:#f7f7fb;border-radius:14px;font-size:12px;color:var(--muted);line-height:1.8}.reset-link{border:0;background:none;color:var(--brand);padding:0;font-weight:600}.app-shell{min-height:100vh;display:grid;grid-template-columns:252px 1fr}.sidebar{background:var(--nav);color:#9da6bc;padding:26px 18px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.sidebar .brand{color:#fff;padding:0 10px 32px}.workspace-tag{font-size:11px;text-transform:uppercase;letter-spacing:1.5px;padding:0 12px 10px;color:#58627a}.nav{display:grid;gap:6px}.nav-item,.nav-parent{width:100%;border:0;background:transparent;color:#98a2ba;border-radius:12px;padding:12px 13px;display:flex;align-items:center;gap:12px;text-align:left;font-weight:500}.nav-item:hover,.nav-parent:hover{background:rgba(255,255,255,.05);color:#fff}.nav-item.active{background:linear-gradient(110deg,rgba(105,106,238,.28),rgba(105,106,238,.10));color:#fff}.nav-item.active:before{content:'';width:3px;height:20px;border-radius:5px;background:#8e8ff7;margin-left:-13px}.nav-sub{display:grid;gap:4px;padding:3px 0 7px 33px}.nav-sub .nav-item{font-size:13px;padding:9px 12px}.sidebar-bottom{margin-top:auto}.user-chip{display:flex;align-items:center;gap:10px;padding:12px;background:rgba(255,255,255,.05);border-radius:14px}.avatar{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;color:#fff;background:linear-gradient(140deg,#5b5ce2,#b06ff7);font-weight:700;object-fit:cover}.user-chip small{display:block;color:#717c95;margin-top:2px}.logout{margin-top:8px;width:100%;background:transparent;color:#7d879e}.main{min-width:0}.topbar{height:84px;display:flex;align-items:center;justify-content:space-between;padding:0 34px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.78);backdrop-filter:blur(16px);position:sticky;top:0;z-index:10}.page-title h1{font-size:23px;margin:0 0 4px}.page-title p{margin:0;color:var(--muted);font-size:13px}.top-actions{display:flex;gap:10px;align-items:center}.date-pill{background:white;border:1px solid var(--line);padding:9px 13px;border-radius:12px;font-size:13px;color:#586174}.content{padding:30px 34px 60px;max-width:1500px;margin:auto}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stat-card{background:var(--panel);border:1px solid rgba(229,232,240,.9);border-radius:18px;padding:20px;box-shadow:0 8px 30px rgba(29,42,79,.04)}.stat-top{display:flex;justify-content:space-between;align-items:center;color:var(--muted);font-size:13px}.stat-icon{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:#f0f0ff;color:var(--brand)}.stat-number{font-size:30px;font-weight:700;margin:14px 0 4px;letter-spacing:-1px}.stat-note{font-size:12px;color:var(--muted)}.grid-2{display:grid;grid-template-columns:1.4fr .8fr;gap:20px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:22px;box-shadow:0 10px 35px rgba(28,39,77,.045)}.panel-header{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.panel-header h2{font-size:18px;margin:0}.panel-header p{color:var(--muted);font-size:13px;margin:5px 0 0}.task-list{display:grid;gap:10px}.task-item{display:flex;align-items:center;gap:13px;padding:13px;border-radius:14px;border:1px solid var(--line);transition:.2s}.task-item:hover{border-color:#cfd1f6;transform:translateX(2px)}.pinned-task{border:1px solid #f3d79b;background:linear-gradient(105deg,#fffaf0,#fff);box-shadow:0 8px 24px rgba(245,159,11,.08)}.pinned-task .task-name:before{content:'置顶';display:inline-block;font-size:10px;color:#b66d00;background:#fff0ca;border-radius:6px;padding:3px 6px;margin-right:8px;vertical-align:2px}.broadcast-urgent{background:#fff0f1;color:#d73f49}.broadcast-medium{background:#fff3df;color:#b66d00}.broadcast-slow{background:#eaf9f4;color:#168565}.task-check{width:21px;height:21px;border:2px solid #ccd1dc;border-radius:7px;display:grid;place-items:center;flex:none;background:white}.task-check.done{background:var(--good);border-color:var(--good);color:#fff}.task-item.done .task-name{text-decoration:line-through;color:#9ba2b1}.task-name{font-weight:600;font-size:14px}.task-meta{color:var(--muted);font-size:12px;margin-top:4px}.task-priority{margin-left:auto;padding:5px 8px;border-radius:8px;font-size:11px}.priority-high{background:#fff0f1;color:var(--bad)}.priority-normal{background:#f0f1ff;color:var(--brand)}.priority-low{background:#eaf9f4;color:var(--good)}.empty{text-align:center;padding:55px 20px;color:var(--muted)}.empty-icon{width:62px;height:62px;border-radius:20px;background:#f1f2f7;display:grid;place-items:center;margin:0 auto 15px;font-size:25px}.quick-actions{display:grid;gap:11px}.quick-action{border:1px solid var(--line);background:#fff;padding:16px;border-radius:15px;text-align:left;display:flex;align-items:center;gap:13px}.quick-action:hover{border-color:#bfc1f0;background:#fafaff}.quick-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:#f0f0ff;color:var(--brand);font-size:20px}.quick-action strong{display:block;font-size:14px}.quick-action small{color:var(--muted)}.filter-row{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:20px}.filter-chip{border:1px solid var(--line);background:#fff;padding:8px 13px;border-radius:10px;color:#687185;font-size:13px}.filter-chip.active{background:#ececff;color:var(--brand);border-color:#d9d9ff}.ticket-list{display:grid;gap:13px}.ticket-card{display:grid;grid-template-columns:1fr 380px;gap:24px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:17px;padding:18px;transition:.2s;cursor:pointer}.ticket-card:hover{box-shadow:0 12px 30px rgba(32,45,86,.08);border-color:#d2d4ed;transform:translateY(-1px)}.ticket-title-row{display:flex;align-items:center;gap:9px;margin-bottom:8px}.type-badge,.status-badge{font-size:11px;padding:5px 8px;border-radius:8px;font-weight:600}.type-device{background:#eeeeff;color:var(--brand)}.type-purchase{background:#fff3df;color:#c47a00}.type-withdraw{background:#e6f8f0;color:#0d8a57}.status-pending{background:#fff3df;color:#c47a00}.status-approved{background:#e7f8f2;color:var(--good)}.status-rejected{background:#fff0f1;color:var(--bad)}.ticket-card h3{margin:0;font-size:16px}.ticket-info{font-size:12px;color:var(--muted);display:flex;gap:15px;flex-wrap:wrap}.progress{display:grid;grid-template-columns:repeat(3,1fr);position:relative}.progress:before{content:'';height:2px;position:absolute;left:16.5%;right:16.5%;top:10px;background:#e3e5eb}.progress-step{text-align:center;position:relative;z-index:1;font-size:11px;color:#a1a7b5}.progress-dot{width:20px;height:20px;border-radius:50%;background:#e5e7ed;border:4px solid #fff;box-shadow:0 0 0 1px #e5e7ed;margin:0 auto 7px}.progress-step.done{color:var(--good)}.progress-step.done .progress-dot{background:var(--good);box-shadow:0 0 0 1px var(--good)}.progress-step.current{color:var(--brand);font-weight:600}.progress-step.current .progress-dot{background:var(--brand);box-shadow:0 0 0 1px var(--brand)}.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse}.data-table th{text-align:left;color:var(--muted);font-size:12px;font-weight:600;padding:11px 13px;border-bottom:1px solid var(--line)}.data-table td{padding:14px 13px;border-bottom:1px solid #eef0f5;font-size:13px}.data-table tr:last-child td{border-bottom:0}.table-user{display:flex;gap:10px;align-items:center}.mini-avatar{width:34px;height:34px;border-radius:10px;background:#ececff;color:var(--brand);display:grid;place-items:center;font-weight:700}.action-group{display:flex;gap:7px}.action-group .btn{padding:7px 10px;font-size:12px}.modal-backdrop{position:fixed;inset:0;background:rgba(8,13,28,.56);backdrop-filter:blur(5px);z-index:50;display:grid;place-items:center;padding:20px}.modal{width:min(620px,100%);max-height:90vh;overflow:auto;background:#fff;border-radius:22px;box-shadow:0 30px 100px rgba(0,0,0,.28);animation:pop .18s ease-out}.modal-lg{width:min(780px,100%)}@keyframes pop{from{opacity:0;transform:scale(.97) translateY(8px)}}.modal-head{padding:22px 24px 18px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.modal-head h2{font-size:19px;margin:0}.close-btn{border:0;background:#f2f3f7;width:34px;height:34px;border-radius:10px;font-size:18px}.modal-body{padding:22px 24px}.modal-foot{padding:16px 24px 22px;display:flex;justify-content:flex-end;gap:10px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.full{grid-column:1/-1}.type-selector{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin-bottom:20px}.type-option{padding:16px;border:1px solid var(--line);border-radius:14px;cursor:pointer}.type-option.selected{border-color:var(--brand);background:#f5f5ff;box-shadow:0 0 0 3px rgba(91,92,226,.08)}.type-option strong{display:block;margin-bottom:4px}.type-option small{color:var(--muted)}.upload-box{border:1.5px dashed #cfd3df;border-radius:13px;padding:18px;text-align:center;background:#fafbfc;color:var(--muted);position:relative}.upload-box input{position:absolute;inset:0;opacity:0;cursor:pointer}.upload-preview{max-width:100%;max-height:120px;border-radius:10px;margin-top:8px}.detail-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.detail-item{background:#f7f8fb;border-radius:12px;padding:13px}.detail-item span{display:block;font-size:11px;color:var(--muted);margin-bottom:5px}.detail-item strong{font-size:14px;word-break:break-all}.detail-images{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:16px}.detail-images img{width:100%;height:180px;object-fit:cover;border-radius:13px;background:#f2f3f7}.approval-box{background:#f7f8fb;border-radius:14px;padding:16px;margin-top:18px}.approval-box textarea{width:100%;border:1px solid var(--line);border-radius:11px;padding:11px;min-height:70px;resize:vertical}.profile-card{display:flex;align-items:center;gap:18px;padding:22px;background:linear-gradient(130deg,#171e35,#2a2859);border-radius:20px;color:#fff;margin-bottom:20px}.profile-avatar{width:72px;height:72px;border-radius:22px;background:linear-gradient(140deg,#7f80f7,#b779f5);display:grid;place-items:center;font-size:25px;font-weight:700;object-fit:cover}.profile-card p{color:#aeb6cc;margin:5px 0 0}.devices-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.device-card{border:1px solid var(--line);border-radius:15px;padding:16px;position:relative}.device-card .device-icon{width:50px;height:50px;border-radius:15px;display:grid;place-items:center;color:var(--brand);background:linear-gradient(145deg,#f1f1ff,#f8f8ff);margin-bottom:12px}.device-svg{width:34px;height:34px;display:block}.device-svg-sm{width:24px;height:24px;display:block}.device-card h4{margin:0 0 5px}.device-card p{font-size:12px;color:var(--muted);margin:0}.device-actions{position:absolute;right:9px;top:9px;display:flex;gap:4px}.device-actions button{border:0;background:#f2f3f7;border-radius:7px;padding:5px 7px;color:#687185}.toast-root{position:fixed;right:22px;top:22px;z-index:100;display:grid;gap:10px}.toast{background:#11182b;color:#fff;padding:13px 17px;border-radius:12px;box-shadow:0 15px 35px rgba(0,0,0,.2);animation:slide .2s ease-out;font-size:13px}.toast.good{border-left:4px solid #39d3a2}.toast.bad{border-left:4px solid #ff6d75}@keyframes slide{from{opacity:0;transform:translateX(15px)}}.mobile-menu{display:none}.chart-bars{height:180px;display:flex;align-items:flex-end;gap:13px;padding-top:15px}.bar-wrap{flex:1;text-align:center;font-size:10px;color:var(--muted)}.bar{border-radius:7px 7px 2px 2px;background:linear-gradient(#7778ef,#b4b5fa);margin-bottom:7px;min-height:8px}.schedule-list{display:grid}.schedule-item{display:grid;grid-template-columns:76px 24px 1fr;min-height:88px}.schedule-time{font-size:13px;font-weight:700;color:#5b6374;padding-top:9px;text-align:right}.schedule-line{position:relative;display:flex;justify-content:center}.schedule-line:after{content:'';position:absolute;top:0;bottom:0;width:2px;background:#e7e9f0}.schedule-line span{width:12px;height:12px;border-radius:50%;background:var(--brand);border:3px solid #fff;box-shadow:0 0 0 2px #bfc0f4;position:relative;z-index:1;margin-top:10px}.schedule-content{border:1px solid var(--line);border-radius:14px;padding:12px 15px;margin:0 0 12px 8px;background:#fff}.schedule-content h3{font-size:14px;margin:0}.schedule-item.done .schedule-content{opacity:.6;background:#f7f8fa}.schedule-item.done .schedule-content h3{text-decoration:line-through}.activity{display:grid;gap:16px}.activity-item{display:flex;gap:12px}.activity-dot{width:9px;height:9px;border-radius:50%;background:var(--brand);margin-top:6px;box-shadow:0 0 0 5px #ededff}.activity-item p{margin:0;font-size:13px}.activity-item small{color:var(--muted)}
/* === Hopo Flow 即时通讯 (IM) 现代化自适应布局：彻底修复 PC Web 端输入框被吞问题 === */
.chat-shell{height:100vh;max-height:100vh;overflow:hidden}
.chat-page-main{height:100vh;max-height:100vh;min-width:0;display:flex;flex-direction:column;overflow:hidden;background:#f6f7fb}
.mail-topbar{height:68px;flex-shrink:0;background:#fff;border-bottom:1px solid #dfe3eb;display:flex;align-items:center;padding:0 22px;gap:20px;z-index:20;box-sizing:border-box}
.mail-topbar .brand{min-width:130px;color:#1d2535}
.mail-back,.mail-exit{border:0;background:#f1f3f7;color:#5c6577;width:36px;height:36px;border-radius:10px;font-size:18px}
.mail-search{height:40px;max-width:660px;flex:1;background:#f1f4f8;border:1px solid transparent;border-radius:11px;display:flex;align-items:center;padding:0 13px;gap:9px;color:#7c8494}
.mail-search:focus-within{background:#fff;border-color:#bfc3ed;box-shadow:0 0 0 3px rgba(91,92,226,.08)}
.mail-search input{border:0;outline:0;background:transparent;width:100%;font-size:13px}
.mail-top-actions{margin-left:auto;display:flex;align-items:center;gap:10px}
.mail-top-actions>div b,.mail-top-actions>div small{display:block}
.mail-top-actions>div small{color:var(--muted);font-size:10px}

.mail-workspace{flex:1 1 0%;min-height:0;height:calc(100vh - 68px);max-height:calc(100vh - 68px);padding:12px;overflow:hidden;box-sizing:border-box;display:flex;flex-direction:column}
.chat-layout{height:100%;max-height:100%;min-height:0;flex:1 1 0%;display:grid;grid-template-columns:238px minmax(380px,1fr) 300px;background:#fff;border:1px solid #dfe3eb;border-radius:14px;overflow:hidden;box-shadow:0 4px 16px rgba(30,42,72,.06)}
.chat-sidebar,.chat-notices{padding:14px;background:#f8f9fc;overflow-y:auto;overflow-x:hidden}
.chat-sidebar{background:#f4f6fa;border-right:1px solid var(--line)}
.chat-notices{border-left:1px solid var(--line)}
.chat-side-title{font-size:11px;letter-spacing:1.2px;text-transform:uppercase;color:var(--muted);font-weight:700;margin:8px 8px 10px}
.chat-contact{width:100%;border:0;background:transparent;border-radius:12px;padding:10px;display:flex;align-items:center;gap:10px;text-align:left;margin-bottom:4px;color:var(--ink)}
.chat-contact:hover,.chat-contact.active{background:#ececff}
.chat-contact div{min-width:0}
.chat-contact b,.chat-contact small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-contact small{color:var(--muted);font-size:11px}
.chat-contact em{margin-left:auto;background:var(--bad);color:#fff;border-radius:20px;min-width:19px;height:19px;padding:0 5px;display:grid;place-items:center;font-size:10px;font-style:normal}

.chat-main{min-width:0;height:100%;max-height:100%;min-height:0;background:#fff;display:flex;flex-direction:column;position:relative;overflow:hidden}
.chat-header{height:68px;flex-shrink:0;background:#fff;padding:0 20px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;box-sizing:border-box}
.chat-header h2{font-size:17px;margin:0 0 4px}
.chat-header p{font-size:12px;color:var(--muted);margin:0}
.live-indicator{font-size:11px;color:var(--good);background:#e9faf4;padding:6px 9px;border-radius:9px}

.chat-messages{flex:1 1 0%;min-height:0;overflow-y:auto;overflow-x:hidden;padding:20px 24px;background:#fafbfc;display:flex;flex-direction:column;gap:16px;box-sizing:border-box}
.message-row{display:flex;gap:10px;align-items:flex-start}
.message-row.mine{flex-direction:row-reverse}
.message-wrap{max-width:72%}
.message-meta{display:flex;gap:8px;align-items:center;font-size:11px;color:var(--muted);margin:0 4px 5px}
.mine .message-meta{justify-content:flex-end}
.message-bubble{background:#f0f2f7;border-radius:5px 16px 16px 16px;padding:11px 13px;font-size:13px;line-height:1.55;word-break:break-word}
.mine .message-bubble{background:#6566e7;color:#fff;border-radius:16px 5px 16px 16px}
.message-bubble.recalled{color:var(--muted);background:#f5f5f7}
.message-actions{display:flex;gap:8px;padding:4px;font-size:10px;color:var(--muted)}
.mine .message-actions{justify-content:flex-end}
.message-actions button{border:0;background:none;color:var(--muted);padding:0}
.mention{background:#dfe0ff;color:#4c4dcc;border-radius:4px;padding:1px 3px}
.mention.mine{background:#fff0b9;color:#8a5c00}
.chat-image img{display:block;max-width:240px;max-height:180px;border-radius:10px;margin-top:8px}
.chat-file{display:flex;align-items:center;gap:10px;background:rgba(255,255,255,.75);color:var(--ink);padding:10px;border-radius:10px;margin-top:8px;text-decoration:none;min-width:210px}
.chat-file span{font-size:24px;color:var(--brand)}
.chat-file small{display:block;color:var(--muted)}

.chat-files{flex-shrink:0;padding:6px 18px;display:flex;gap:7px;flex-wrap:wrap;background:#fafbfc;border-top:1px dashed var(--line);box-sizing:border-box}
.chat-files:empty{display:none}
.chat-files>span{background:#ececff;color:var(--brand);padding:6px 9px;border-radius:8px;font-size:11px}
.chat-files button{border:0;background:none;color:var(--bad)}

.chat-compose{flex-shrink:0;padding:12px 20px;background:#fff;border-top:1px solid var(--line);display:grid;grid-template-columns:40px 1fr auto;gap:10px;align-items:center;position:relative;z-index:10;box-sizing:border-box}
.chat-compose textarea{border:1px solid var(--line);border-radius:12px;resize:none;min-height:44px;max-height:90px;height:44px;padding:11px 14px;outline:none;font-size:14px;line-height:1.4;box-sizing:border-box;background:#f9fafc;transition:border-color .2s,background .2s,box-shadow .2s}
.chat-compose textarea:focus{background:#fff;border-color:var(--brand);box-shadow:0 0 0 3px rgba(91,92,226,.1)}
.chat-compose .btn{height:44px;padding:0 22px;display:inline-flex;align-items:center;justify-content:center;font-weight:600;white-space:nowrap;border-radius:12px}
.attach-btn{width:40px;height:40px;border-radius:11px;background:#f0f1f6;color:var(--brand);display:grid;place-items:center;font-size:22px;cursor:pointer;flex-shrink:0}
.attach-btn input{display:none}
.mention-popup{position:absolute;left:60px;bottom:72px;width:230px;background:#fff;border:1px solid var(--line);border-radius:13px;padding:7px;box-shadow:var(--shadow);z-index:55}
.mention-popup button{width:100%;border:0;background:#fff;padding:8px;border-radius:8px;text-align:left;display:flex;align-items:center;gap:8px}
.mention-popup button:hover{background:#f2f2ff}
.notice-card{background:#fff;border:1px solid var(--line);border-radius:13px;padding:12px;margin-bottom:10px;cursor:pointer}
.notice-card.unread{border-left:4px solid var(--brand);background:#fafaff}
.notice-card>span{font-size:10px;color:var(--brand);font-weight:700}
.notice-card h4{margin:6px 0;font-size:13px}
.notice-card p{font-size:11px;line-height:1.55;color:#626b7d;margin:0 0 7px;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.notice-card time,.notice-card small{display:block;font-size:10px;color:var(--muted);margin-top:4px}
@media(max-width:1050px){.mail-search{max-width:none}.chat-layout{grid-template-columns:210px 1fr}.chat-notices{display:none}.stats{grid-template-columns:repeat(2,1fr)}.grid-2{grid-template-columns:1fr}.ticket-card{grid-template-columns:1fr;gap:18px}.devices-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:760px){.chat-page-main{height:100vh;max-height:100vh;display:flex;flex-direction:column;overflow:hidden;padding-bottom:calc(56px + env(safe-area-inset-bottom,0px));box-sizing:border-box}.mail-topbar{padding:0 10px;gap:8px}.mail-topbar .brand{min-width:auto}.mail-topbar .brand>span:last-child,.mail-top-actions>div,.mail-top-actions .live-indicator{display:none}.mail-search{height:37px}.mail-workspace{padding:0}.chat-layout{height:100%;min-height:0;border:0;border-radius:0;grid-template-columns:80px 1fr}.chat-sidebar{padding:8px}.chat-contact{padding:8px;justify-content:center}.chat-contact>div,.chat-contact em,.chat-side-title{display:none}.chat-header{padding:0 12px}.chat-messages{padding:13px}.message-wrap{max-width:86%}.chat-compose{padding:10px;grid-template-columns:35px 1fr auto}.chat-compose .btn{padding:10px}.login-page{grid-template-columns:1fr}.login-visual{display:none}.login-panel{border-radius:0;min-height:100vh;padding:28px}.app-shell{grid-template-columns:1fr;min-height:100vh}.sidebar{display:none!important}.mobile-menu{display:none!important}.bottom-tab-bar{display:flex!important;position:fixed;bottom:0;left:0;right:0;z-index:90;height:calc(56px + env(safe-area-inset-bottom,0px));padding-bottom:env(safe-area-inset-bottom,0px);background:rgba(255,255,255,.94);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-top:1px solid var(--line);box-shadow:0 -4px 20px rgba(18,25,48,.05);align-items:center;justify-content:space-around;overflow-x:auto;scrollbar-width:none}.bottom-tab-bar::-webkit-scrollbar{display:none}.bottom-tab-item{flex:1 0 auto;min-width:48px;height:100%;border:0;background:transparent;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;padding:2px 2px;color:#8c95a8;cursor:pointer;font-size:11px;font-weight:500;text-align:center;transition:all .15s ease;-webkit-tap-highlight-color:transparent}.bottom-tab-icon{font-size:18px;line-height:1;display:flex;align-items:center;justify-content:center;width:28px;height:26px;border-radius:8px;transition:transform .15s ease}.bottom-tab-label{font-size:10px;line-height:1.2;white-space:nowrap}.bottom-tab-item:active .bottom-tab-icon{transform:scale(.9)}.bottom-tab-item.active{color:var(--brand);font-weight:700}.bottom-tab-item.active .bottom-tab-icon{background:#eeeeff;color:var(--brand);transform:scale(1.06)}.topbar{padding:0 16px;height:60px}.topbar .page-title h1{font-size:18px}.topbar .page-title p{font-size:11px}.date-pill{display:none}.content{padding:16px 14px calc(76px + env(safe-area-inset-bottom,0px))}.chat-page-main{height:calc(100vh - 56px - env(safe-area-inset-bottom,0px))}.stats{grid-template-columns:1fr 1fr;gap:10px}.stat-card{padding:15px}.stat-number{font-size:24px}.panel{padding:16px}.form-grid,.detail-grid{grid-template-columns:1fr}.type-selector{grid-template-columns:1fr}.ticket-card{padding:15px}.progress{margin-top:5px}.devices-grid{grid-template-columns:1fr}.toast-root{left:16px;right:16px}.toast{text-align:center}}

/* ===== 4G SMS & PREDICTIVE BACK INTERACTIVE STYLES ===== */
.sms-layout {
  display: flex;
  flex-direction: column;
  gap: 14px;
  height: calc(100vh - 105px);
  max-height: calc(100vh - 105px);
  min-height: 480px;
  overflow: hidden;
  box-sizing: border-box;
}
.sms-device-hero {
  background: var(--panel);
  border-radius: var(--radius);
  padding: 16px 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: 0 4px 18px rgba(18, 25, 48, 0.04);
  border: 1px solid var(--line);
  flex-wrap: wrap;
  gap: 12px;
}
.sms-device-chip {
  display: flex;
  align-items: center;
  gap: 14px;
}
.sms-signal-pulse {
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: #cbd2e0;
  position: relative;
}
.sms-signal-pulse.active {
  background: var(--good);
  box-shadow: 0 0 0 4px rgba(22, 164, 122, 0.2);
  animation: pulseGreen 2s infinite;
}
@keyframes pulseGreen {
  0% { box-shadow: 0 0 0 0 rgba(22, 164, 122, 0.4); }
  70% { box-shadow: 0 0 0 8px rgba(22, 164, 122, 0); }
  100% { box-shadow: 0 0 0 0 rgba(22, 164, 122, 0); }
}
.sms-device-title {
  font-size: 15px;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 8px;
}
.sms-badge-telecom {
  font-size: 11px;
  padding: 2px 8px;
  border-radius: 6px;
  background: #e6f4ff;
  color: #0077fa;
  font-weight: 600;
}
.sms-device-sub {
  font-size: 13px;
  color: var(--muted);
  margin-top: 3px;
}
.sms-hero-tags {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  width: auto;
}
.sms-hero-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
  flex-wrap: nowrap;
}
.sms-meta-pill {
  font-size: 12px;
  padding: 5px 10px;
  border-radius: 8px;
  background: var(--bg);
  color: var(--ink);
  font-family: monospace;
  border: 1px solid var(--line);
}
.sms-workspace-grid {
  display: grid;
  grid-template-columns: 280px 1fr;
  background: var(--panel);
  border-radius: var(--radius);
  border: 1px solid var(--line);
  flex: 1;
  min-height: 0;
  overflow: hidden;
  box-shadow: 0 6px 24px rgba(18, 25, 48, 0.05);
}
.sms-threads-sidebar {
  border-right: 1px solid var(--line);
  display: flex;
  flex-direction: column;
  background: #fafbfe;
}
.sms-sidebar-head {
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 13px;
  font-weight: 700;
  border-bottom: 1px solid var(--line);
}
.sms-contacts-list {
  flex: 1;
  overflow-y: auto;
  padding: 8px;
}
.sms-contact-card {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 11px 12px;
  border-radius: 12px;
  cursor: pointer;
  transition: all 0.18s ease;
  margin-bottom: 4px;
}
.sms-contact-card:hover {
  background: rgba(91, 92, 226, 0.06);
}
.sms-contact-card.active {
  background: var(--brand);
  color: #fff;
}
.sms-contact-avatar {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  background: rgba(0, 0, 0, 0.05);
  display: grid;
  place-items: center;
  font-size: 14px;
  flex-shrink: 0;
}
.sms-contact-card.active .sms-contact-avatar {
  background: rgba(255, 255, 255, 0.2);
  color: #fff;
}
.sms-contact-info {
  flex: 1;
  min-width: 0;
}
.sms-contact-title {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
}
.sms-contact-title b {
  font-size: 13px;
  font-weight: 600;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.sms-contact-title small {
  font-size: 11px;
  opacity: 0.7;
}
.sms-contact-snippet {
  font-size: 12px;
  opacity: 0.8;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 3px;
}
.sms-thread-main {
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
  background: #fff;
}
.sms-thread-header {
  padding: 12px 20px;
  border-bottom: 1px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.sms-thread-header h3 {
  margin: 0;
  font-size: 16px;
}
.sms-thread-header small {
  color: var(--muted);
  font-size: 12px;
}
.sms-messages-container {
  flex: 1;
  overflow-y: auto;
  padding: 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.sms-bubble-row {
  display: flex;
  justify-content: flex-start;
}
.sms-bubble-row.mine {
  justify-content: flex-end;
}
.sms-bubble {
  max-width: 72%;
  padding: 12px 15px;
  border-radius: 16px;
  background: #f1f3f9;
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 6px rgba(18, 25, 48, 0.03);
}
.sms-bubble-row.mine .sms-bubble {
  background: linear-gradient(135deg, var(--brand), var(--brand2));
  color: #fff;
  border-bottom-left-radius: 16px;
  border-bottom-right-radius: 4px;
}
.sms-bubble-meta {
  font-size: 11px;
  opacity: 0.7;
  display: flex;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 4px;
}
.sms-bubble-text {
  font-size: 14px;
  line-height: 1.5;
  word-break: break-word;
}
.sms-compose-quick {
  padding: 10px 16px;
  border-top: 1px solid var(--line);
  display: flex;
  gap: 10px;
  background: #fff;
  align-items: center;
  flex-shrink: 0;
  box-sizing: border-box;
}
.sms-compose-quick input {
  flex: 1;
  padding: 10px 14px;
  border-radius: 12px;
  border: 1px solid var(--line);
  background: #fff;
}
.sms-compose-quick input:focus {
  outline: none;
  border-color: var(--brand);
}

/* 预测性返回拖拽拟真动效与弹簧物理效果 */
.modal-backdrop {
  perspective: 1000px;
}
.modal {
  touch-action: pan-y;
  will-change: transform, border-radius;
}

@media (max-width: 760px) {
  .sms-layout {
    height: 100%;
    min-height: 0;
    padding-bottom: calc(56px + env(safe-area-inset-bottom, 0px));
    box-sizing: border-box;
  }
  .sms-device-hero {
    padding: 12px 14px;
    gap: 8px;
  }
  .sms-hero-tags {
    width: 100%;
    justify-content: flex-start;
  }
  .sms-hero-actions {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 8px;
    margin-top: 6px;
    flex-wrap: nowrap;
  }
  .sms-workspace-grid {
    grid-template-columns: 1fr;
    grid-template-rows: 150px 1fr;
  }
  .sms-threads-sidebar {
    border-right: none;
    border-bottom: 1px solid var(--line);
  }
  .sms-bubble {
    max-width: 88%;
  }
  .sms-compose-quick {
    padding: 8px 12px;
  }
}